hotel top layer


The Certified Administrative Professional credential is a prestigious honor thousands have earned over the last 15 years. Adding the CAP after your name proves to the world not only that you have the knowledge to be great at your job, but also that you are committed to your profession, success, and lifelong learning.

CAPstone 2019 is exclusively for those taking the CAP exam in 2019 or those who hold an active CAP and wish to earn a focused specialty certificate.

Join your peers March 18-20, 2019, at the InterContinental San Diego in San Diego, California, for this incredible opportunity. Class size is limited to ensure personalized learning, so register today!

March 17, 2019
1:00p-5:00p - On-site check-in
5:30p-7:00p - Connecting Reception

March 18 & 19, 2019
8:15a-4:15p - All day education (Lunch included)

March 20, 2019
8:15a-12:15p - All morning education

San Diego

901 Bayfront Court
San Diego, CA 92101
Hotel Website

Room Rates:
$209 Single/Double

Please note if you are extending your stay beyond the days of the program our room rate increases to $269.00 starting on 3/20 – 3/23.

Corporate Traveler makes traveling simpler, faster, easier and saves you money!

Early bird rate - now until January 31, 2019:
Member: $795 | Non-member: $995

After January 31, 2019:
Member: $895 | Non-member: $1,095

"CAPStone was an amazing experience. It gave me tools to study for the exam, helpful tips I could incorporate into my work day and not to mention the wonderful people I met who are all in the same place as me. I didn't feel so alone after I left CAPstone I had more resources to contact and create a study group with."
- Darla Bakko, Office Manager, Department of Plant Pathology, North Dakota State University
"CAPStone 2018 reinforced (once again) my boss' opinion that when I attend IAAP events I always "bring it back to the office". It's real knowledge, skills, and connections I can immediately put to use when I return to work."
- Nancy Soule Marks CAP, OM, PM, Personnel & Administration Manager, University of Maine
"The Project Management CAPstone was one of the best training workshops I have attended. The material was a lot to absorb in 2 1/2 days but the training was excellent. I was motivated and energized to get back to work. We all have many projects to manage and the training I received will help me manage those projects much better!"
- Marilyn Clark, CAP, OM, PM, Operations Manager, Honors College, George Mason University
"The CAPstone program is very rewarding and interactive, hands on with my own laptop and almost a one on one feel with the instructors. It is one of the best investments I can make in my career."
- Karen Page, CAP, TA, Aveanna Healthcare Executive Legal Assistant
"I recommend attending the Project Management CAPstone for anyone interested in learning more about PM or simply looking for extra tools to help in your daily admin responsibilities. The tools and examples will provide you direction in being a strategic planner and more analytical."
- Robin Gotbeter, CAP, PM, CAP Executive Assistant, Mutual of Omaha Bank
"The Project Management component of the CAPstone curriculum was a great leaning experience. I came into the class with minimal exposure to project management and by the end, felt extremely knowledgeable working with the tools and understanding how to effectively project manage."
- Laurel McDevitt, CAP, OM, PM, Program Coordinator, Johns Hopkins All Children's Hospital
"I cannot say enough great things about the "CAPstone experience." The confidence I gained, not only in learning the subject matter, but also about the test-taking process, the grading process, and what to expect afterwards, is priceless. I also met some awesome people and made some new friends. I recommend this conference to anyone thinking about taking the CAP exam."
- Mary Lynn Spedding, Office Manager, Health Strategies Group
"Definitely worth attending if you are serious about attaining your CAP designation. I was able to meet and create new friendships with other peers who are also in my study group. Loved the interaction at our table and having the opportunity to share all of our thoughts and ideas when it came to learning the BOK material."
- Kim Humphrey, Executive Assistant, Clarity Services, A part of Experian

Participants have 4 options to choose from at CAPstone 2019:

  • Certification Study Bootcamp* (Currently full, register for our new Fall Bootcamp)
    fall bootcamp
    Join your fellow test-takers for an online and in-person experience of joint study, learning, and collaboration.
  • Project Management Specialty Certificate**(Currently full, offering a wait list)
    An engaging deep dive into project management with the ability to earn a PM specialty.
  • Technology Applications Specialty Certificate**
    A hands-on workshop on various technology platforms and software with an opportunity to earn a TA specialty.
  • Meeting and Event Planning Specialty Certificate**
    An experiential workshop designed to create proficiency in the planning, design, and execution of meetings with an opportunity to earn an MEP specialty.

The Specialty Certificate courses are each worth 25 CAP recertification points!

All tracks run concurrent, so select the one that's right for you. Those who wish to attend may fill out an interest form. Once your information has been received and verified, you will receive the link to register for CAPstone 2019. Space in each track is limited, so register today!

Planning to take the CAP exam in 2019? Studying for an exam can be intimidating and overwhelming, especially if you are preparing on your own. Join your fellow test-takers for an online and in-person experience of joint study, learning, and collaboration.

Content will be based on the CAP Study Guide and covers the following domains:

  • Organizational Communication
  • Business Writing and Document Production
  • Event and Project Management
  • Technology and Information Distribution
  • Office and Records Management
  • Operational Functions
  • The Certification Study Bootcamp track at CAPstone provides you the opportunity to engage with content experts from all six domains. Participants will be assigned to small group cohorts to maximize custom learning opportunities. Domain stations allow each cohort to visit and focus on one domain at a time, learning highly testable information from the CAP Study Guide and creating space for Q&A. Individually, revisit the domain station or stations you need extra time in.

    Participate in pre- and post-conference online group discussions and prep. Be sure to read through the CAP Study Guide (using the hard copy or the SmartBook version) before you arrive to ensure you get the most out of your time at CAPstone 2019. You can purchase these separately or in a bundle at a discount with conference registration. The Practice CAP Exam is included with CAPstone Certification Study Bootcamp registration.

    As an administrative professional, you manage a variety of projects every day. However, do you ever find yourself thinking, “There has to be a better way to do this”? So many times, admins are tasked with managing projects but not given any training or tools to feel confident it is being done efficiently and effectively.

    The Project Management Specialty Certificate course instructs you in best practices, tools, and techniques for both planning and executing projects, while specifically targeted to administrative professionals. Learn more about both the technical and people skills required for project management, and complete the course feeling more confident in your project management capabilities.

    Monday will cover:

    • Project Management Overview
    • Project Leadership and Team Building
    • Communications, Facilitation and Problem Solving Techniques
    • Initiating Projects: Creating the Initial Project Charter and Work Breakdown Structure (WBS)
    • Defining Project Success Criteria
    • Developing the Communication Plan
      • Stakeholder Assessment
      • Action, Decisions, and Issues Logs
      • Communication Matrix
      • Change Control Log
      • Status Reports

    Tuesday's topics include:

    • Conducting Planning Workshops
    • Developing the Detailed Project Charter, Detailed WBS, and Conducting Bottom-up Estimates
    • Assigning Ownership to Project Deliverables
    • Translating the WBS into the Detailed Project Schedule
    • Understanding the Critical Path Method (CPM)
    • Schedule Compression Techniques
      • Crashing
      • Fast-Tracking

    Wednesday will wrap with:

    • Risk Management
      • Risk Identification Techniques
      • Risk Response Planning
    • Capturing Status
    • Course Assessment/Closing Out Projects

    The moment you get comfortable with technology, something changes. Today’s administrative professional needs to be well versed in various applications and application platforms to stay nimble in an ever-evolving technology world and be effective as a technology influencer in your organization. The Technology Applications Specialty Certificate offers training in a wide variety of software applications and platforms, some with which you work every day, and some that you might find yourself needing to know tomorrow! This 2 1/2-day course is designed to align your business process challenges with the right collection of tools to maximize efficiency and be able to rise to the next challenge or career opportunity.

    Monday’s focus is the Microsoft suite of tools - beginning with desktop applications like Excel, Outlook, and OneNote, then moving into the Microsoft Cloud tools. Participants will be shown how to integrate Office 365, SharePoint, OneDrive for Business, and new tools like Flow and Planner.

    On Tuesday, the focus shifts to cloud-based tools from G-Suite and Adobe Documents to Slack, Trello, Asana, Evernote, IFTTT, Keep, and more. Recent studies show that the average office professional has 10-20 online services available for collaboration and productivity, and third-party tools like Asana can easily integrate into your existing processes.

    Review will happen on Wednesday morning and culminate in an assessment project using the tools you’ve learned.

    The TA Specialty Certificate verifies you are up-to-date and ready for not only the current technologies available, but also utilizing those technologies with new ones to function in our virtual world.

    TA Specialty Certificate Course Outcomes:

  • Build a set of desktop-only tools for project management that can be used no matter your company’s security concerns
  • Smoothly leverage Office 365, SharePoint, and OneDrive for Business for online collaboration
  • Use Microsoft Flow and IFTTT to integrate various Microsoft and non-Microsoft services into useful workflows
  • Map the capabilities of various cloud technologies to real-world scenarios
  • Create a management infrastructure for any project with Slack, Trello, and Asana
  • Quickly share relevant information and insights with decision makers using OneNote, Evernote, and Keep
  • As part of your administrative professional role, you are often asked to plan meetings and events—from board meetings and management retreats to client-facing summits and even executive training programs. And while you find planning these types of programs to be an exciting part of the job, you wish there were a method or process to follow to make the organization of meetings and events more efficient.

    MPI logo Join us for our new 2-1/2 day specialty in meeting and event planning, developed in partnership with industry leader Meeting Professionals International (MPI). Begin with a focus on defining meeting goals and objectives and stakeholder needs before learning how to develop a budget, create a blueprint, manage RFPs, and develop contracts. Then, discover how to manage speakers and content, plan menus, design room sets, arrange transport, and oversee logistics. Finally, discover how to evaluate the success of your meeting or event, communicate success, and improve your meetings over time.

    Throughout the course, you will work on a project utilizing your new skills that will culminate in class presentations with your peers. The Meeting and Event Planning (MEP) Specialty Certificate verifies you have the skills necessary to plan meetings and events for your organization that drive value and create successful outcomes for your business.

    MEP Specialty Certificate Course Outcomes:

    • Identify stakeholders and define SMART goals and objectives for your meetings
    • Source venues, vendors, speakers, and content for your events
    • Design experiences that deliver value for your organization
    • Oversee onsite logistics during the execution of your meeting
    • Measure results and demonstrate business value and improve your meeting over time


    Apply Download Brochure

    Sending a group of admins from the same company?
    Enjoy a corporate discount!

    Visit to stay up-to-date
    with resources and exciting opportunities!

    *Attendance or participation in this bootcamp does not guarantee a passing score on the exam, nor does it replace the independent learning necessary for success on the CAP exam. Candidates should utilize multiple preparation methods and tools.

    **Attendance at all sessions and a completed final assessment is mandatory to receive the specialty certificate; participants must hold an active CAP to attend. Final assessments are pass/fail and utilize the tools learned throughout the sessions in a final project or presentation.

    ***If you need to cancel more than 45 days before the start of the conference, you will receive a refund, minus a $100 administrative fee. You may transfer the registration fee to another conference; for details, view our Event Policy page. Cancellations within 45 days of the start of the conference are not eligible for a refund.